http://www.vermonter.com/vtpress/2006/07/broadband-high-speed-internet-in-vermont-part-2/?utm_source=rss&utm_medium=rss&utm_campaign=broadband-high-speed-internet-in-vermont-part-2 Remembering the way life used to be! Sat, 07 Mar 2009 18:58:30 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.vermonter.com/vtpress/2006/07/broadband-high-speed-internet-in-vermont-part-2/#comment-4193 Lee325 Mon, 08 Jan 2007 17:49:44 +0000 http://www.vermonter.com/vtpress/?p=36#comment-4193 I'm an eX-Wildblue customer After having a huge billing error, at the time I signed up ( 1,500.00 ) taken out of my account, Wildblue refunded the money and made us a deal on equipment and instillation, and no contract. After 2 months they lowered the FAP which I was not happy about, but service wasn't that bad for Satellite. Then at the end of July 06 service went downhill. I was a direct customer, (No third party) so a call to support, were over an hour for a person to pick up, most times. As of Nov. 06, Wildblue changed there service and it became totally unusable for our needs. Secure web sites would not load, or time out while doing transactions. Web surfing became slower and timeouts were the norm. 40 percent package loss and ping times going from what were in the 700 range, now went to to 1,400 +. Add to this Wildblue also changed the way they measure your usage, to the point my 2-Gigs to 2.5 Gigs per month, went to 5.5 to 6.5 Gigs with less time spent on the internet. I contacted the BBB of Denver, about canceling, as Wildblue would not let me, without paying for 12 months, and about 40 days later they cut off my service without warning, even though they were payed though the 11th of the following month. I am just happy to be done with them. Just my story..... I’m an eX-Wildblue customer
After having a huge billing error, at the time I signed up ( 1,500.00 ) taken out of my account, Wildblue refunded the money and made us a deal on equipment and instillation, and no contract. After 2 months they lowered the FAP which I was not happy about, but service wasn’t that bad for Satellite. Then at the end of July 06 service went downhill. I was a direct customer, (No third party) so a call to support, were over an hour for a person to pick up, most times. As of Nov. 06, Wildblue changed there service and it became totally unusable for our needs. Secure web sites would not load, or time out while doing transactions. Web surfing became slower and timeouts were the norm. 40 percent package loss and ping times going from what were in the 700 range, now went to to 1,400 +. Add to this Wildblue also changed the way they measure your usage, to the point my 2-Gigs to 2.5 Gigs per month, went to 5.5 to 6.5 Gigs with less time spent on the internet. I contacted the BBB of Denver, about canceling, as Wildblue would not let me, without paying for 12 months, and about 40 days later they cut off my service without warning, even though they were payed though the 11th of the following month. I am just happy to be done with them. Just my story…..

]]>